Connecting all channels
Flexibly utilizing data analysis
Improving cooperation

Channels and Systems

Open up various channels, reflect the individualization of channels, and flexibly use them in market strategies

Voice of customers

Enhanced collection-analysis process, community formation and expansion of VOC utilization areas


Customer Evaluation System

Established an improvement cycle based on the customer evaluation system, and strategic mapping based on the results of customer evaluation

knowledge base

Integrated management of the entire knowledge base could be used in different channels

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