Value Communication Services (Shanghai)Co., Ltd., was established in July 2002 and is now a wholly-owned subsidiary of dalian kingwisoft technology Co., Ltd., mainly engaged in outsourcing calls related business of the center.

In recent years, with the increasing awareness of customer service in China and the competition in the marketing environment - call centers, as the main tool of CRM, have been used by many enterprises and have developed rapidly. In order to meet this demand, Yifeng VCS mainly provides CRM strategy formulation, promotion planning and production, and call center planning, operation, Consulting services with a wide range of content, including training and diagnosis. At the same time, through the cooperative enterprise of the call center outsourcer, it provides services such as call inInbound, call outoutbound, personnel dispatch, and call center agency operation.


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