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> Top
of VCS Services > Field Support |
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What is Field support?
When receiving a call from or making a call to your customers
it is important to always be professional, knowledgeable,
and courteous. We at VCS provide support and skill sets, through
our training programs and our call center partner that allows
your organization to achieve these goals.
If
your organization is thinking in the following issues, please
get in touch with us.
｡､ Intend to build a call center in China
｡､ Your business is under increasing expansion while your
company is understaffed
｡､ Your organization is open to the idea of outsourcing to
save time and money
｡､ You have dificulties managing and making the most of your
target customer list
｡､ You need to efficiently screen and select your target customer
list
｡､ The effect brought about by use of product description
and direct-mailed marketing is not ideal
｡､ You intend to open new markeing channels and needs support
｡､ Intend to preestimate the newly-added sale volume upon
the new ordering method is adopted by the existed customers
｡､ You will survey the market in order to better develop your
business in China
｡､ Inter to attract more customers by way of direct channels
to elevate your business volume |
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| Outbound services |
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Research
｡｡｡｡｡｡All kinds of research
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Calls
for Prospecting customers
｡｡｡｡｡｡Recruit
client who joins activity or fair by telephone call
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Appointment
Setting
｡｡｡｡｡｡Represent preorder
of business negotiation, provide support on the organize
of business activities |
Telemarketing
｡｡｡｡｡｡Make tracing research
and sales activity on material applicant
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FAX-DM
｡｡｡｡｡｡Provide service
to your company by fax and direct mail
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| Receiving calls from customers |
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which is a kind of marketing and sales activity
of online sales and market promotions and customer service. |
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